Iovate is a dynamic, leading-edge nutrition company that delivers some of the highest quality, most innovative and effective active nutrition and weight management products in the world. Each of our Brands are committed to biology, science, and their own culture to assist customers in reaching their goals.
Iovate – Commited to a higher standard
Accountabilities:
- Work as part of the corporate Quality Assurance team to meet and exceed regulatory requirements and consumer standards
- Review and approve Iovate Product Development Briefs, Product Formulas and Product Labels
- Lead product quality complaint and counterfeit inquiries related tasks including, receiving and assessing complaints and where applicable logging, investigating and closing
- Follow up with manufacturers regarding status of investigations as necessary and verify that any corrective actions have been implemented
- Create Certificates of Analysis, Finished Product Specifications and Method of Analysis catered to specific customers when requested
- Support the Stability Program in coordination of samples to third party labs, collecting and evaluating test results
- Participate in OOS investigations with laboratories, internal stakeholders, manufacturers and management as required
- Perform in-house ID testing on Iovate products to ensure conformity with specifications
- Ensure applicable documents remain legible, readily identifiable, and retrievable
- Assist with the Change Control process, initiating, routing and closing open projects and coordinate Change Control meetings if needed
- Redraft, edit, review and initiate Standard Operating Procedures as necessary
- Report potential issues of quality and regulatory non-compliance and address complex issues to senior staff
- Demonstrate proficiency with office systems, databases and other related applications
- Assist with various projects and deliverables when necessary
- Other duties as assigned
Experience & Skillset:
- Post-secondary education in a related field
- Excellent skills in using Microsoft Office programs: Word, Excel, Access, Outlook
- Strong technical writing skills
- Ability to adhere to deadlines in a fast-paced environment
- Strong organizational skills and excellent attention to detail
- Capable of working both independently and as part of a team
What We Offer:
- World class gym, fitness classes and external basketball court
- Community involvement through charitable events
- Competitive compensation package
- 100% Group Health & Dental Coverage
- Employee Assistance Program
- Company RRSP Matching
- Paid vacation & 5 personal days
- Employee Engagement Events
- Product & Swag from our industry leading brands
- Professional career development
- Opportunities for Global career exposure without the need to relocate!